Company name(s) Responsible Person(s) Innovation Coach SECTION A – GENERAL INFORMATION COMPANY DATA City Post code Structure Company size 1-9 10-24 25-49 50-350 Company typology Company typology Plc Ltd Holding Other (specify) Enter other... SIC code A.1. In the next 3 years which functional areas of your company should be involved in innovation strategies? 1. Customer support 2. Quality Control 3. Service Management 4. Quality Control 5. Service Management 6. Sales 7. Human Resources 8. IT, information systems 9. Logistics, distribution, transport 10. Marketing 11. Engineering Design 12. Research & development 13. Other 14. Other A1_13 A1_14 A.2. In the next 3 years what will be the focus of your innovation strategy to increase the competitiveness level of your company? Yes No Innovation management interventions/initiatives Yes No Realization of new products or services Yes No Empowerment Innovation- innovations to make complex products and services simpler, cheaper and more accessible Yes No Use of new/other materials Yes No New/improved work organization Yes No Efficiency Innovation - innovations to improve productivity by reducing costs, improved flow, for example Yes No Sustainability Innovation- innovations to replace yesterday’s products and services with today’s Yes No Use of new marketing approaches to sell products and services and manage customers Yes No SECTION B – IMPACT OF THE INNOVATION INTERVENTION B.1. With reference to the innovation intervention implemented, please indicate the level of impact reached (1 = minimum grade; 5 = maximum grade) B.1.1. Impact on Innovation Management 1Minimum grade 2 3 4 5Maximum grade All departments will be consulted more frequently as potential sources of leveragable innovation 1 Minimum grade 2 3 4 5 Maximum grade The enterprise will monitor more regularly patenting activities of competitors, partners and key customers and use that informat 1 Minimum grade 2 3 4 5 Maximum grade An explicit process for discovering, evaluating and funding potentially leveragable innovations throughout their development lif 1 Minimum grade 2 3 4 5 Maximum grade New tools and processes for data mining, information and knowledge repositories for potential opportunities will be introduced 1 Minimum grade 2 3 4 5 Maximum grade Capabilities of existing or potential partners will be considered in determining which innovations to pursue 1 Minimum grade 2 3 4 5 Maximum grade B.1.2. Impact on Strategic Management 1Minimum grade 2 3 4 5Maximum grade Failed experiments will be regarded as a source of learning 1 Minimum grade 2 3 4 5 Maximum grade Business processes such as R&D will be explicitly focused on core competencies or stated business objectives 1 Minimum grade 2 3 4 5 Maximum grade Has the customer value proposition been examined and the need for innovation aligned with it 1 Minimum grade 2 3 4 5 Maximum grade Strategic partners will be evaluated in the context of innovation capabilities and processes 1 Minimum grade 2 3 4 5 Maximum grade Does the business maintain an overview through a business model canvas and Operational Intelligence monitors 1 Minimum grade 2 3 4 5 Maximum grade Business unit leaders and partners will be held accountable to strategic innovation objectives through measureable targets 1 Minimum grade 2 3 4 5 Maximum grade B.1.3. Impact on Operations Management 1Minimum grade 2 3 4 5Maximum grade The enterprise will systematically encourage, explore and reward creative thinking 1 Minimum grade 2 3 4 5 Maximum grade Process measures will include a measure for innovation 1 Minimum grade 2 3 4 5 Maximum grade Process KPI’s will be continuously measured and as targets are reached they will be examined to see if innovation can contribute 1 Minimum grade 2 3 4 5 Maximum grade Has an enterprise wide Operational Intelligence system been implemented so that the impacts of you own or competitors innovation 1 Minimum grade 2 3 4 5 Maximum grade B.1.4. Impact on Human Capital Management 1Minimum grade 2 3 4 5Maximum grade The enterprise will hire more creative, adaptive staff 1 Minimum grade 2 3 4 5 Maximum grade Workers will be expected to develop and stretch provided the opportunity to do so 1 Minimum grade 2 3 4 5 Maximum grade Work will be performed more in interdisciplinary, cross-organizational 1 Minimum grade 2 3 4 5 Maximum grade Mechanisms will be introduced to retain and exploit human capital economic turmoil, in the event of mergers and acquisitions, re 1 Minimum grade 2 3 4 5 Maximum grade Human resources will be required and encouraged to share information 1 Minimum grade 2 3 4 5 Maximum grade B.1.5. Impact on Knowledge Management 1Minimum grade 2 3 4 5Maximum grade Skills systems exist for identifying, growing and allocating experts will be implemented 1 Minimum grade 2 3 4 5 Maximum grade Collaborative systems for information analysis, knowledge capture and sharing will be created and utilized 1 Minimum grade 2 3 4 5 Maximum grade Workers indicate the information and tools available to them actively assist, rather than hinder, their performance 1 Minimum grade 2 3 4 5 Maximum grade Sources of knowledge and innovation (organizational and individual) and their outputs known are monitored 1 Minimum grade 2 3 4 5 Maximum grade Where strategic partners are integral to business process execution, workers will have ready access to cross-organizational data 1 Minimum grade 2 3 4 5 Maximum grade B.2. Do you think there are other areas positively impacted in respect to those listed? Yes No If yes, please indicate in the space below B.3. Are there any areas which has not been impacted by the intervention that you think your organization must further develop/improve? Yes No If yes, please indicate in the space below SECTION C – INNOVATION STRATEGIES ON THE LONG TERM C.2. Is currently a measure that highlights the level of innovation and is managed both a strategic and operational level Yes No C.3. Does your organization consider and ensure that all managers have a level of competence in innovation Yes No C.4. Will your organization consider the possibility of introducing new competencies in the area of innovation management in the company organization? (Through training courses/coaching interventions etc.) Yes No SECTION D – ANY OTHER FEEDBACK ANY OTHER FEEDBACK